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In a tight hiring market, it’s essential that companies and recruiters provide candidates with a positive experience. If the hiring process is smooth and efficient, candidates are more likely to accept a job offer and recommend the company to their peers.
But when does the candidate experience begin? For many applicants, it’s when they read the job advertisement. There and then, candidates form a strong first impression of the company that will influence their decision about whether to apply for the position.
To discover more about how candidates react to job ads, we surveyed 170 job applicants in Morocco from between September and December 2021. Read on to discover more about the pivotal role job advertisements play in the candidate experience.
We asked candidates what they regarded as the most important information contained in job ads, and one element stood out: job title. Almost seven in 10 (68%) of those polled said job title is the key piece of data in any job posting, followed by contract type (42%) and job location (39%). Other pieces of information that candidates focus on include salary (38%), position seniority (38%) and the company name (21%).
In this busy world, it may surprise you to learn that 70% of candidates in our survey said they read the whole job advertisement. The remainder said they read 80-90% of the content.
This preference for reading the whole ad may be linked to accessibility. Many candidates now view job postings on their mobile devices. Over one-third (32%) of those polled said they mainly use mobile devices to read job ads, and 26% use the same devices to apply for the position. And (29%) of candidates still use mainly desktop or laptop computers to submit the application.
Some recruiters are experimenting with original and creative formats for job ads. But the candidates we polled have different priorities. More than half (58%) said they prefer a professional, detailed format. Around 35% like subgroups with a good structure, while 29% appreciate having short and concise job advertisements.
Sometimes, candidates notice what isn’t included in job advertisements as much as what is. For example, almost nine in 10 (93%) like to see information about company culture. A similar proportion (89%) of respondents think that job ads should include salary range, while 54% say they are interested in learning more about the organisation’s benefits and perks.
Not all candidates read job advertisements because they’re interested in applying for the position. Some simply use the information to benchmark the salary and job description of the advertised role against their own terms of employment. However, only 21% of those surveyed say they use job ads to benchmark regularly (at least once a year), while 28% do it every 2-3 years. A majority (51%) of respondents say they never use job ads for benchmarking.
Even the most comprehensive job advertisement only tells the candidate a fraction of what they need to know about a company before accepting a position. The vast majority of candidates (97%) polled in our survey also look at the company website. A slightly lower proportion (78%) look at the organisation’s social media channels, while 61% use online reviews on sites like Google and Glassdoor to help them make an assessment. Interestingly, (43%) of the respondents say they try to contact current or former employees to get inside information on the company.
Of course, not all candidates who read a job ad apply for the position. So, what are the factors that lead them to reject the opportunity?
For our survey respondents, the most important filter is qualifications. (62%) of the respondents say they don’t apply for a position if they feel over- or under-qualified for the role. The second most important factor is when the job was posted. (53%) of our respondents say they wouldn’t apply for a position if the job ad was posted long time ago.
Other criteria include poor company reputation (51%), salary (a determining factor for 41% of respondents) and unclear description of the role (29%). Recruiters and hiring managers should note that a full 20% of respondents say they wouldn’t apply for a position if it involved filling out long forms.
Hiring managers and talent acquisition teams can learn the following from our survey data:
Michael Page is committed to providing candidates with the best possible experience, for the benefit of both job seekers and employers. Our recruiters can connect you with top talent in your industry and location, so if you’re looking to hire, contact us today.
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